better than support. Book a call

Smarter hiring starts here

Stop paying $6k
for average support.

We help US companies hire highly capable, English-fluent remote talent from the Balkans across support, ops, CS, admin, and back-office roles.

Top 1%
English proficiency
6hr+
US time overlap
2 weeks
Average time to hire
70%
Cost savings
Fluent English
Smart, resourceful talent
Faster hiring
Lower burn
Strong support culture

The Balkan advantage

Why the Balkans make sense

Exceptional English

The Balkans rank among the top globally for English proficiency. No accent barriers, no miscommunication.

Highly educated workforce

Strong university systems producing sharp, analytical, tech-savvy graduates every year.

Problem-solving mentality

A culture of resourcefulness. These people figure things out fast.

Competitive by default

Get your support from the region that produced Novak Djokovic. Competitive is the default.

Startup-ready speed

Great fit for fast-moving US businesses that need people who keep up.

Better quality-to-cost ratio

Top-tier talent at a fraction of the US cost. Not cheaper, just smarter.

Pricing

Transparent pricing, real value

No hidden fees. No long-term contracts. Just great talent at a fair price.

Starter Support Hire

$2,200 - $2,600/mo

1 remote team member

  • Basic customer support
  • Admin support
  • Inbox management
  • Routine operational tasks
Most popular

Specialized Hire

$2,700 - $3,200/mo

1 higher-level team member

  • Customer success
  • Operations support
  • Cross-functional tasks
  • Stronger ownership and judgment

Team Pod

$5,500 - $8,500/mo

2 to 3 remote team members

  • Small support or ops team
  • Bundled discount
  • Coordinated hiring
  • Scale-ready package

This is not about hiring cheaper people. It's about hiring better, more efficient talent without overspending.

What we hire for

Roles we can help you hire

Customer Support Representative
Customer Success Assistant
Sales Support
Virtual Assistant
Operations Assistant
Back Office Specialist
Community Moderator
E-commerce Support
Executive Assistant

Process

How it works

01

Tell us what you need

Share the role, requirements, and your timeline. Takes 5 minutes.

02

We source & screen

We tap our curated talent network across the Balkans and run rigorous screening.

03

You meet candidates

Interview pre-vetted, English-fluent professionals ready to start.

04

Hire smarter, scale faster

Onboard your new team member and start saving from day one.

Why us

Not another outsourcing agency

Curated, not dumped

We don't flood you with resumes. We send you the right people.

Quality-first screening

Multi-stage vetting for communication, skills, and cultural fit.

Balkans-focused expertise

We know this market deeply. It's all we do.

Communication standards

Every candidate meets our strict English fluency bar.

Startup-friendly speed

First candidates in days, not weeks. We move fast.

Premium, modern approach

No call-center vibes. Think Linear, not legacy BPO.

Proof

What our partners say

60% cost reduction

"We cut our support costs by 60% and response quality actually went up. Best hiring decision we made this year."

Your Name Here
Founder & CEO, SaaS Company
3x faster hiring

"The candidates we met were sharper and more motivated than anyone we'd interviewed locally. It was a no-brainer."

Your Name Here
Head of Operations, E-commerce Brand
5 hires in 30 days

"Finally, a recruiting partner that actually understands what a startup needs. No fluff, no filler, just great people."

Your Name Here
COO, Tech Startup

* Placeholder testimonials. Replace with real partner feedback.

You don't need a bigger budget.
You need a smarter team.

The best support hire you make this year might not be in the US.
Let's talk about what you need.