Process
Simple in structure, detailed in execution. We keep the process fast, curated, and founder-friendly.
We start with the actual role, not vague hiring language. You tell us what the person needs to own, what tools they will use, what your expected overlap is, and how fast you want to move.
We source talent from the Balkans and screen for the things that matter most in support and operations-heavy roles: communication, judgment, reliability, and speed.
You do not get buried in random resumes. You get a curated shortlist with the strongest matches, plus clear context on why each person made the cut.
You meet candidates, ask your questions, and compare people who already fit the brief. We stay close to the process so hiring does not stall.
Once you choose your person, we help the transition feel clean. That includes timing, expectations, and making sure the first weeks do not feel chaotic.
If one hire works, we can build on that. Many companies start with one support or ops hire and then expand into a small team pod.
The best support hire you make this year might not be in the US. Let's talk about what you need.